About Heart of Gisborne
“The city centre is the vibrant commercial and social hub of our community.”
Heart of Gisborne is an incorporated society managed by a voluntary executive board. It was established in 2003 and exists to increase the vibrancy and vitality of our city centre. Heart of Gisborne employs a city manager – Ken Huberts, and support manager Jade Baty.
The organisation operates under four key portfolios and is funded mainly by a levy on city centre property owners within a defined geographic area. The total levy collected by Gisborne District Council on our behalf is $185,000 p.a.
The levy is calculated on capital value at 0.001034 in the dollar. For example:
- Capital value $100k = levy $103.40
- Capital value $500k = levy $517
- Capital value $1million = levy $1034
- Capital value $10million = levy $10,340
Heart of Gisborne’s four key portfolios and their current strategic focuses are:
1. Organisation & Finance
MISSION: Heart of Gisborne is seen as strong, influential and indispensable
- Increase income – alternative to rating (E.g. across street banners, city cleaning contracts)
- Upgrade database
- Introduce communication strategies to improve engagement with members
- Improve governance
2. Heritage, Property & Design (including Transport & Environment)
MISSION: To advocate for and lead the process to create a vibrant, healthy CBD that is relevant to Gisborne’s urban landscape
- Support Andy Cranston’s initiative for rates relief for building owners who make improvements
- Undertake commercial property frontage, verandah & lighting upgrades
3. Marketing & Promotions
MISSION: Heart of Gisborne promotes a sense of pride in the city centre
- Weekly email communication with business owners and other stakeholders including GDC, Tairawhiti Museum, Creative Tairawhiti, Tourism Eastland, EDU, Convention Bureau, Chamber of Commerce etc
- Support central city businesses and generate opportunities for them to maximise their offering
- Showcase Heart of Gisborne’s achievements and celebrate success with the community of Gisborne
- Raise profile with weekly newspaper column and weekly radio spots
- Regular hard-copy newsletter (2 x yearly)
- Blog-style website, social networking tools
- Co-ordination and sponsorship of ‘block by block’ networking and events
- Development of self-funding retail promotion (e.g. ‘shop & win’)
4. Business Improvement
MISSION: Heart of Gisborne assists in improving the local economy
- Partnering with Gisborne District Council and Economic Development agencies
- Increase associate memberships
- Communication, collaboration, submissions on GDC plans
- Improve IT use by central city businesses
- Encourage businesses to ‘pay Gisborne first’
- Communicate Resilient strategies to members
Heart of Gisborne is a member of Towns & Cities of New Zealand (TCNZ)

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